Directors’ Report
Managing Director’s report Nadine Gooderick
Reflections of first year in the role It has been a year since taking on the role of Managing Director of ClearView. As I reflect on the first 12 months, it has been both exciting and rewarding and if I could sum up this period in one word it would be “growth”. Personally, there has been a lot to learn and I am extremely grateful to have a supportive Board and a strong executive leadership team with deep life insurance experience. The Retail life insurance market is growing and adviser numbers have started to steadily increase. ClearView has also experienced growth: in our new business market share and adviser footprint; progress in our strategic transformation; and by expanding the diversity and depth of experience of our people. The heart of ClearView’s culture continues to shine through on a daily basis, summarised as a small company with big aspirations. There is a strong “can do” attitude across our business, as we strive to service our customers and partners and deliver on our promises. The “dynamic challenger” culture is alive and well at ClearView. This year has validated the strategic decisions that were made in 2020 to simplify and focus on our core business which is Life Insurance. We are extremely proud of the progress made in executing on our strategy. Across ClearView our teams have worked
hard on being easy to do business with and to further enhance our transformation efforts of the last three and a half years, and our results this year are a testament to this. With a focused and disciplined approach, we continue to grow our market share, by providing targeted quality business, and servicing our customers faster, better, and smarter. ClearView is well positioned to continue to gain share in a growing Retail life insurance market. I have had the opportunity over the last year to meet with many of our customers, advisers and shareholders in person and I look forward to continuing to do this over the next year. Their feedback has been invaluable and helps to strengthen relationships and make ClearView a better business.
Our Purpose - Helping more Australians
One of the most fulfilling aspects of our work as a Life Insurance business is the privilege to see and hear first-hand how we make a difference in everyday lives, often when people are at their most vulnerable. Our business is essentially delivering on a promise. When our customers have an injury or sickness, our focus is on supporting them through the entire claims
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ClearView Wealth Limited
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